Quincy Top

We appreciate your business! Caballine offers flat rate shipping to Canada and USA.

Items are shipped out within 2-4 business days. All order's are shipped via Canada post.  

We currently ship within Canada and the US Orders are processed Monday to Friday 9AM-4PM. Once orders are placed, customers will be provided an update with tracking information, once the order has been shipped.We offer a flat rate shipping fee of $9.99 within Canada and $30.00 for all orders shipped to the USA.

Please note that Caballine can not guarantee the quality of delivery and is not responsible for packages lost and/or stolen during delivery. Any concerns, please contact Canada Post here . 

If you’re looking to return or exchange your order for whatever reason, we're here to help! We offer free returns within 7 days of purchase. You can return your product for store credit or a refund to the original payment method. Not all products are eligible for return. All boots, shoes, sale items, and jewelry are final sale.

Due to order volume & the high risk of sellouts we ARE NOT ABLE TO process exchanges.  If you are needing a different size, we suggest promptly placing a new order for it before it sells out.

Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item